Shipping Policy

Last updated: November 12,2024

At Bannisha Garden, we want to ensure that your plants and gardening supplies are delivered to you in perfect condition and in a timely manner. Below you will find our shipping policy for all orders placed on our website.

1. Shipping Locations

We currently offer shipping within India and internationally to the following locations: Balisawar, Mogra , Hooghly (Behind SVF cinema hall)712148. If you are located outside of our shipping zones, please contact us to inquire about shipping options.

2. Processing Time

Orders are processed and shipped within 7 business days after payment has been received. Please note that processing times may vary during peak seasons or holidays. If there is any delay in processing your order, we will notify you via email.

3. Shipping Methods

We offer the following shipping methods for your convenience:

Please note that shipping times may vary depending on the carrier, weather conditions, and other factors beyond our control.

4. Shipping Charges

Shipping charges are calculated based on the weight of your order and your delivery location. The total shipping cost will be displayed at checkout before you confirm your purchase. We offer free standard shipping on orders over 499 Rupees (minimum order amount).

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to track your order's progress. You can use this number to monitor the status of your shipment on the carrier's website.

6. Shipping Restrictions

We are unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address for delivery. Additionally, some items may have shipping restrictions due to size, weight, or local regulations. If this applies to your order, we will notify you as soon as possible.

7. Damaged or Lost Shipments

If your order is damaged or lost during shipping, please contact us immediately at 9143477930. We will work with the carrier to resolve the issue and ensure that your order is either replaced or refunded. We may require photos of the damaged items to process your claim.

8. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your address after placing your order, please contact us immediately at [email address] to make changes.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

10. Contact Us

If you have any questions or concerns about our shipping policy or your order, please do not hesitate to contact us: